Logotipo Kankura

FAQ

How many pieces am I allowed to order?

You are allowed to order as many pairs as you need or want.

How do I know if you received my order?

It'll be sent a confirmation e-mail to Kankura Golf and customer as well, containning an order summary.

What if I forgot my password?

To recover your password/username, please go to "Login" and click "Forgot your username or password?". Fill the required fields and your password will be sent to your e-mail account.

Who do I contact for support?

You can contact us by e-mail: info@kankuragolf.com

Can I get products shipped out on a Saturday or Sunday?

You can order 24/7 but we only ship products from Monday to Friday. However, we'll make every effort to ship your order as quickly as possible.

Do I need to register before I can order?

Yes, you do. You must create a new acoount, fill all the required fields at the Register area. Only after this procedure you'll be able to order?

Can I request samples online?

No, you can´t. For more information about this issue, please contact us through folllowing: sales@kankuragolf.com

Do you have a warranty on your products?

Please check "Warranties and after-sales service" in Terms of Use.

How do I find out where my nearst Kankura Golf store?

Please check Kankura Golf store locator at www.kankuragolf.com/de/store/aspx

Are Kankura Golf shoes waterproof?

Kankura Golf shoes are built using waterproof leathers and anti-odour, antibacterial, anti-allergy and breathable "on steam" lining.

What size should I order?

Kankura Golf are manufactured in European sizes. That's the sizes we use in our website.

How can I return my order?

Your order can be cancelled without any cost for you if the shoes weren't sent yet. In case of returning, make sure you return them according to Terms of Use.

How long will it take to get my order?

Delivery depends on many conditions. However, our commitment with our customers is to have a fast and an effective service.

What if I have a problem with an order I've received?

If you have a problem of any kind you must contact us through info@kankuragolf.com explainning the details/nature of it.